Please choose carefully as we do not offer a refund for simple change of mind or an incorrect selection.
7 day exchanges are available for fine jewellery only (ready made items) - not bespoke pieces.
At Diamond Collective, we stand by our craftsmanship and all pieces are carefully vetted before being delivered to a client. In the case of a manufacturing fault, we offer a 12 month manufacturing warranty. This does not include general wear and tear. Please see our Terms of Service page for more information.
Step One
Initial Consultation
Schedule an appointment with us where we will discuss the process, your design ideas and budget expectation.
From here we will book you in for an in-store or a virtual appointment to start your diamond discovery and education.
Book Your Consultation
Step two
Diamond Discovery And Education
After your initial phone consultation is complete, we provide an in-depth diamond education.
Unlike a typical jeweller, we utilise a network of diamond wholesalers to present you with a selection of diamonds via HD video and GIA certificates. These videos allow you to inspect the diamond under intense magnification, far better than any loupe or eye.
Step three
Design your piece
Any customisation or design of your choice can be crafted by our master bench jewellers. All pieces are designed to enhance your specific diamond.
Style Inspiration
Your Finished Piece
Here we present you with the finished piece and also walk you through how to care for your bespoke design. Time to celebrate!